Frequently Asked Questions
Find answers to common questions about our electrical and solar services. Can't find what you're looking for? .
Residential Electrical FAQs
Do you provide estimates?
Yes, we provide competitive estimates for all residential electrical work. Our technician will assess your needs, explain options, and provide a clear, written estimate before any work begins.
Do I need a panel upgrade for my home?
You might need a panel upgrade if you're experiencing frequent circuit breaker trips, planning to add major appliances, installing an EV charger, or if your home has an outdated fuse box or panel (less than 100 amps). Our technicians can evaluate your current panel and recommend appropriate solutions.
Can you install an EV charger in my garage?
Yes, we're fully equipped to install Level 2 EV chargers (NEMA 14-50 outlets or hardwired units) in garages or outdoor locations. We'll perform the necessary load calculations, ensure proper circuit sizing, and coordinate any required inspections.
Commercial Electrical FAQs
Can you work after hours to avoid disrupting our business?
Yes, we routinely schedule work during off-hours, weekends, or in phases to minimize disruption to your operations. We'll develop a plan that maintains safety while allowing your business to function.
Do you offer commercial maintenance contracts?
Yes, we provide scheduled maintenance programs for commercial properties, including infrared scanning, torque checks, equipment testing, and lighting maintenance. These programs help prevent costly failures and extend the life of your electrical systems.
Can you help us qualify for lighting incentives?
Absolutely. We stay current with utility incentive programs and can help identify eligible upgrades, select qualifying products, and provide the documentation needed for rebate applications.
Solar Installation FAQs
Is my property suitable for solar?
Most properties can accommodate solar, but efficiency depends on factors like roof orientation, shading, and available space. Our NABCEP-led team conducts a thorough site assessment to determine the best solution for your specific location.
How long does a solar installation take?
For residential projects, the physical installation typically takes 1-3 days after all permits and approvals are in place. Commercial installations vary based on system size. The entire process, including design, permitting, and utility approval, usually takes 2-3 months.
Will my roof leak after solar panel installation?
When properly installed, solar panels won't cause roof leaks. We use industry-standard racking systems with flashing and waterproofing methods specific to your roof type. Our installations are backed by workmanship warranties to give you peace of mind.
Can I add batteries to my solar system later?
Yes, we can design your solar system to be 'battery-ready,' making future integration simpler. This approach allows you to spread out your investment while still benefiting from solar savings immediately.
What solar incentives are available in Illinois?
Illinois residents can benefit from the federal Investment Tax Credit (ITC), state Solar Renewable Energy Credits (SRECs), property tax exemptions, and sometimes utility rebates. We'll outline all applicable incentives in your proposal. For tax-related incentives, we recommend consulting your tax professional.
Emergency Service FAQs
What qualifies as an electrical emergency?
Electrical emergencies include burning smells from outlets or panels, visible sparking or arcing, main breaker tripping causing partial power loss, water intrusion into electrical equipment, and storm or physical damage to service equipment. If you see smoke or fire, call 911 first.
Do you provide 24/7 emergency response?
Yes, we offer 24/7 emergency electrical service throughout our Central Illinois service area. Call (309) 446-8514 for immediate assistance.
Scheduling & Pricing
How soon can you schedule my project?
Our scheduling depends on project complexity and current workload. Small residential jobs can often be scheduled within 1-2 weeks, while larger projects may require more lead time. Emergency services are provided same-day.
What warranties do you offer?
We provide a workmanship warranty on all installations. For solar systems, this includes protection against roof penetration issues. Equipment warranties vary by manufacturer—typically 10-25 years for solar panels, 10-15 years for inverters, and 1-2 years for electrical components.
Do you require deposits for work?
Payment terms vary by project size. Small residential jobs typically don't require deposits, while larger projects may require a deposit to secure materials. All payment terms are clearly outlined in our proposals.
Still Have Questions?
Our team is ready to help with any questions about your electrical or solar project.